Refund Policy

SUMMITORA LLC is committed to customer satisfaction. We offer a 14-day money-back guarantee on all subscription plans. If you are not satisfied with the Service for any reason, contact us within 14 days of your initial purchase and we will issue a full refund — no questions asked.

A refund request is eligible when all of the following are true:

• The request is submitted within 14 days of the initial purchase date
• The account has not been found in violation of our Terms of Service
• The request is for the first billing period only — subsequent renewals are not eligible

Lifetime plans are eligible for a full refund within 14 days of purchase.

The following are not eligible for refunds:

• Requests submitted after the 14-day window
• Accounts suspended or terminated for Terms of Service violations
• Subsequent renewal periods (only the first billing period is covered)
• Partial-period refunds for mid-cycle cancellations
• Any add-on credits or top-up purchases

To request a refund, email us at support@summitora.online with:

• Subject line: "Refund Request"
• Your account email address
• The reason for the request (optional, but helpful)

We will acknowledge your request within 1 business day and process approved refunds within 5–7 business days.

Once approved, refunds are returned to your original payment method. Typical processing times:

• PayPal: 3–5 business days
• Credit / debit card: 5–10 business days depending on your bank

Cancelling your subscription stops future charges but does not automatically trigger a refund. If you cancel within the 14-day window and want a refund, you must submit a refund request as described above. After cancellation, your access continues until the end of the current paid period.

For refund-related questions or to submit a request: